Customer Service Forms and Documents

Customer Service

          Citizen Self-Service Online Payment Instructions

          Craven County Residents - "Sewer Only" Account

          Utility Billing Procedures - Outside City Limits

          Utility Billing Procedures - Within City Limits

Account Maintenance

          2019-2020 DEPOSIT PROCEDURES

          Bank Draft Cancellation

          Change of Billing Address

          Cleaning Account Request Form

          Disconnect Service

          Havelock Bank Draft Form

          IVR-brochure

          Leak Adjustment Request

          New Utilities Service Application

          Pool Sewer Credit Request Form

          Transfer of Service Form

Trash and Sewer

          Curbside Collection & Recycling Brochure

          Havelock Solid Waste Pamphlet

          Solid Waste Brochure

Water Treatment

          Annual Water Quality Report 2013

          Annual Water Quality Report 2014

          Annual Water Quality Report 2015

          Annual Water Quality Report 2016

          Annual Water Quality Report 2017

          Annual Water Quality Report 2018

          Annual Water Quality Report 2019

          Switching Water Disinfectant

          Waste Water Treatment Annual Report 2013-2014

          Waste Water Treatment Annual Report 2014-2015

          Waste Water Treatment Annual Report 2015-2016

          Waste Water Treatment Annual Report 2016-2017

          Waste Water Treatment Annual Report 2017

Animal Control

          Animal Registration Form

          New Citizen Pet Information