Customer Service Forms and Documents
Customer Service
Citizen Self-Service Online Payment Instructions
Craven County Residents - "Sewer Only" Account
Utility Billing Procedures - Outside City Limits
Utility Billing Procedures - Within City Limits
Account Maintenance
New Utilities Service Application
Pool Sewer Credit Request Form
Trash and Sewer
Curbside Collection & Recycling Brochure
Water Treatment
Annual Water Quality Report 2013
Annual Water Quality Report 2014
Annual Water Quality Report 2015
Annual Water Quality Report 2016
Annual Water Quality Report 2017
Annual Water Quality Report 2018
Annual Water Quality Report 2019
Waste Water Treatment Annual Report 2013-2014
Waste Water Treatment Annual Report 2014-2015
Waste Water Treatment Annual Report 2015-2016
Waste Water Treatment Annual Report 2016-2017
Waste Water Treatment Annual Report 2017
Waste Water Treatment Annual Report 2017