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The Water Management Division is part of the City’s Public Services Department, which is responsible for development and maintenance of the City’s infrastructure. It is responsible for maintaining a free flowing stormwater system that greatly reduces the potential for flooding.

If you have an AFTER HOURS EMERGENCY, please contact the following:

 Water & Sewer Lines: 252-670-0663
 Streets & Drainage: 252-675-2812
 Wastewater Treatment: 252-671-6373
 Water Treatment Plant: 252-671-6372


The City of Havelock operates a state of the art water treatment facility including chloramines disinfection and corrosion control capability. The current plant capacity is 2.80 MGD, and stores a total of 2.20 MG in three elevated storage tanks and a ground storage tank. The City’s average daily flow is about 1.2 MGD. The water plant meets or exceeds all of the state requirements for THM’s, HAA’s, and lead and copper, etc.

After you wash dishes, take a shower, brush your teeth, or wash a load of clothes, the used water travels through another system of pipes to Havelock’s wastewater treatment plant where impurities are removed before returning the water to the environment.

The City of Havelock operates an advanced wastewater treatment facility including tertiary treatment and nutrient removal capability. The current plant capacity is 2.25 MGD, and the City holds a NPDES permit to discharge 2.25 MGD into the Neuse River. The City’s NPDES permit limits are among the most stringent in North Carolina with a BOD (Biochemical Oxygen Demand) limit of 5 mg/l in the summer and 10 mg/l in the winter, a NH3-N monthly average of 1.0 mg/l, a total phosphorous quarterly average of 2.0 mg/l, and a yearly total nitrogen limit of 21,400 lbs at our current flow rate. The facility currently discharges an average of 1.46 MGD.

Water Conservation Ordinance
Water Conservation Plan
Water Quality Report



Melinda Davis, Senior Administrative Support Specialist


City of Havelock