The Records Clerk is responsible for processing, arranging, indexing and filing manual and computer police records according to established routine and sequences. These records include operation reports, accident reports, property reports, arrest sheets, parking citations, criminal and traffic inquiries and others as required.

The Records Clerk files records after they have been correctly entered into the Records Management System, provides various records information to other law enforcement agencies such as the District Attorney’s Office, the F.B.I. and others, relieves telecommunicators as needed, types and distributes warrants and other legal papers, types correspondence for the Chief of Police, performs clerical support for the Police Department, provides service to the public by answering general questions.

The Havelock Police Department Communications Center is located in the Public Safety Building. The center operates 24 hours a day, seven days a week. Trained Telecommunicators, dispatch Police, Fire, EMS and Animal Control units.

The center consist of two separate dispatch stations,Enhanced 911 Computer Aided Dispatch (C.A.D.) and a Geographical Information System (G.I.S.).